Terms And Conditions

Welcome to House of Soulspoon. By accessing, browsing, or purchasing from our website (www.houseofsoulspoon.com

), you agree to the following Terms & Conditions. Please read them carefully.

General

House of Soulspoon we operates as a food & beverages e-commerce brand.

By using our website, you accept these terms in full. If you do not agree, please do not use our services.

We reserve the right to update, modify, or change these terms at any time without prior notice.

Products & Services

All our products are made with care using natural ingredients as listed on each pack.

While we maintain high-quality standards, slight variations in color, taste, or texture may occur due to natural ingredients.

Product information, including prices and availability, may change without notice.

Orders & Payments

By placing an order, you confirm that all details provided (name, address, payment information) are accurate.

We accept online payments and Cash on Delivery (COD) as per availability in your location.

In case of failed payments, the order will not be processed.

Shipping & Delivery

We partner with trusted courier services for nationwide delivery.

Delivery timelines are estimates and may vary due to logistics or unforeseen delays.

Risk of product damage passes to you once the product is delivered.

Returns, Refunds & Cancellations

Due to the nature of food products, we only accept returns if the product is damaged, spoiled, or incorrect at the time of delivery.

Refunds (if applicable) will be processed to your original payment method within 7–10 working days.

Orders once shipped cannot be cancelled.

Use of Website

You agree not to misuse our website for fraudulent or unlawful activities.

All content, images, and product descriptions belong to House of Soulspoon and may not be copied or reproduced without permission.

Limitation of Liability

House of Soulspoon is not liable for any indirect, incidental, or consequential damages arising from product use.

Always read ingredient labels carefully. Customers with allergies must use discretion before consuming.

Governing Law

These terms shall be governed by and interpreted under the laws of India.

Any disputes shall fall under the jurisdiction of courts in Gujarat, India.

Contact Us

For queries, complaints, or feedback, reach out at:

✉ support@houseofsoulspoon.com

📞 Customer Care: +91-9537000844