Cancellation Policy

At *HOUSE OF SOULSPOON*, we strive to deliver your favorite healthy snacks and beverages quickly and with care. We understand that sometimes you may need to cancel an order, and our cancellation policy is designed to be fair and transparent.

1. Order Cancellations by Customer*

* You can cancel your order *within 12 hours of placing it* by contacting our customer support team.

* Once your order has been *processed, packed, or shipped*, it cannot be cancelled.

* If cancellation is approved before dispatch, you will receive a *full refund* to your original mode of payment within *7–10 business days*.

2. Order Cancellations by HOUSE OF SOULSPOON*

We reserve the right to cancel your order in the following cases:

* The product is unavailable or out of stock.

* Payment issues or incomplete transactions.

* Incorrect shipping or billing details provided.

* Suspected fraudulent or unauthorized orders.

In such cases, you will be notified immediately, and a *full refund* will be processed.

3. Non-Cancellable Orders*

* Orders for products that are already *dispatched* cannot be cancelled.

* Customized, promotional, or discounted items may not be eligible for cancellation.

4. Modification of Orders*

* If you wish to modify your order (change product/quantity/address), please contact our support team within *12 hours* of placing the order.

* Modifications after dispatch are not possible.

5. Contact Us*

For order cancellations or modifications, please reach out to us at:

📧 *\[houseofsoulspoon@gmail.com]*

📞 *\[+91-9537000844]*