Privacy Policy

At *House of Soulspoon, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website ([www.houseofsoulspoon.com](http://www.houseofsoulspoon.com)*).

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you interact with our website:

* *Personal details* – name, email address, phone number, billing/shipping address

* *Payment information* – used securely through third-party gateways (we do not store sensitive payment data)

* *Order history & preferences* – to provide better recommendations and offers

* *Website usage data* – IP address, browser type, cookies, and browsing behavior

2. How We Use Your Information

We use the collected information for:

* Processing and delivering your orders

* Improving our products, services, and website experience

* Sending order confirmations, shipping updates, and customer support

* Sharing promotional offers, if you choose to subscribe to our mailing list

* Ensuring fraud prevention and secure transactions

3. Sharing of Information

* We *do not sell or rent* your personal information to third parties.

* We may share limited data only with trusted partners such as:

* *Courier & logistics providers* (for delivery)

* *Payment gateways* (for secure payments)

* *Service providers* (for website hosting, marketing, analytics)

* All third parties are required to maintain confidentiality of your information.

4. Cookies & Tracking

* Our website uses *cookies* to improve browsing and personalize your shopping experience.

* You can choose to disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

* We use secure encryption and industry-standard measures to protect your personal information.

* While we do our best, no online platform can guarantee 100% security. Please use discretion when sharing sensitive details online.

6. Your Rights

As a customer, you have the right to:

* Access and review the information we hold about you

* Request corrections to inaccurate information

* Opt-out of promotional emails anytime by clicking *“Unsubscribe”*

* Request deletion of your personal data, subject to legal and transactional requirements

7. Policy Updates

* This Privacy Policy may be updated periodically to reflect changes in our business or legal requirements.

* The latest version will always be available on this page.

8. Contact Us

For questions or concerns regarding your privacy, contact us:

✉ *[privacy@houseofsoulspoon.com]

(mail to:privacy@houseofsoulspoon@gmail.com)*

📞 *+91-9537000844